Making the Right Choice 

There are several issues you should consider in making your final choice of providers. 

Consider the following questions when choosing a provider: 

• How do you go about helping an individual have a good life? 

• What is a 'good fit' between the individual, family, and the Direct Service Provider? 

• What is the track record of providing services?

• How flexible is the provider? 

• Will the assigned DSP be working exclusively with us? 

• What if the DSP goes into overtime?

• Can you provide references to speak to the quality of your services? 

• What can you do if the family is in crisis and additional help is needed? 

• How are employees treated?

• How are families treated? 

It has been our experience that these questions, when properly answered, will provide you with a screening mechanism for future service delivery.

If a potential provider cannot answer these questions to your satisfaction, you may want to look for  better fit. The initial time you spend can save you a great deal of worry down the road.